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Operations Change Coordinator

A hands-on remote contract role supporting a small international initiative through a period of operational change, with a focus on coordination, documentation, stakeholder follow-up and keeping key transition workstreams on track.

Our partner is a small, values led international initiative working through partners in multiple countries. They are entering a period of operational change and preparing to move into a new administrative and operational set up.

They are seeking an experienced Operations Change Coordinator to provide practical support across the transition. This is a hands-on role focused on keeping workstreams organised, maintaining momentum, tracking actions and decisions, and ensuring key information is clearly documented.

The role will involve working closely with a small operations team and external stakeholders to help ensure the transition is well planned, clearly communicated and delivered smoothly.

Key responsibilities

  • Maintain the overall project plan, timeline, milestones and action tracker, including actions, decisions, risks, issues and dependencies across workstreams.
  • Coordinate meetings, working sessions and follow-up actions with internal and external stakeholders.
  • Support progress across key transition areas, including finance, contracts, people processes, compliance, systems, policies and communications.
  • Maintain clear documentation of processes, procedures, system requirements and key decisions.
  • Draft project updates, briefing notes and other communications materials.
  • Maintain stakeholder, communications and documentation trackers.
  • Support process review, future state planning, readiness checks and implementation activities.
  • Coordinate data and systems transition activities, including documentation, testing and validation where required.
  • Support post-transition follow-up, including action logs and handover documentation.

About you

  • Experience coordinating complex projects or change initiatives.
  • Strong attention to detail and confidence maintaining accurate trackers, documentation and reporting.
  • Ability to manage multiple stakeholders and parallel workstreams.
  • Strong facilitation, coordination and communication skills.
  • Excellent written communication skills, including drafting updates, briefings and stakeholder materials.
  • Ability to work independently and proactively in a small, busy team.
  • Strong Excel skills and confidence working across different systems, databases or project management tools.
  • A calm, structured and hands-on approach.
  • Experience in small or mission driven organisations, international settings, grant funded environments, operational change, systems migration or geographically dispersed teams would be helpful.

This role would suit someone calm, practical and highly organised, who enjoys bringing order to complex moving parts and helping a small team move through a period of change with clarity and momentum.